Greetings Barbarians! Long days and pleasant nights!
What drives a nail well, a rock, or a hammer?
While a slab of rock can do what a hammer can, it does not have the efficiency of a hammer.
Blogging is a laptop or desktop affair. You can write on a mobile device, but it cannot replace the power of a computer. If you are a craftsman, you are as adept as your tools, and you invest in it as much as you can.
Last January, I finally upgraded my laptop, and to help with it is my friend Jason. He and I go way back; we have been friends for roughly five years. We are friends from our previous work; he is Tech Support. Let us give a round of applause to Jason!
Mr. A: Hey buddy! How is it going? Mind introducing yourself a bit for our readers?
Jason: Mhmm, what is a friendly way to introduce yourself? Hahaha. Anyway, I am Jason, never mind my age. I am married with kids and do Tech support as a profession.
Mr. A: So, for how long have you been in tech support?
Jason: I have been working as tech support since I finished college. A friend asked me to fix a computer for their office. I did an exceptional job fixing their computers, and they hired me full time.
Time sure flies, and here I am 10 years later, pretty much doing the same thing. I love my work; I am proud of doing something I am passionate about it.
Before we continue, I am giving away a Spotify gift card to a lucky patron when I reach my Patreon goal. I am currently making $73 per month on Patreon. If you could help me get $81 this February, I am giving away a Spotify gift card. For as low as $1 a month, you get to help the blog and access tons of bonus content. You could take part in polls and get to select which topics you need to see. You could also ask me questions in my monthly Q&As. I would take on requests and give you the power to choose what content you would like to see. For the same price as a pack of gum, you are making all the difference for us. Content creators do not make much from our craft, but we love what we do. Your help would mean so much to us, and in return, we get to create something exceptional!
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Mr. A: Wow, talk about dedication! Can you tell us roughly what does Tech Support do?
Jason: Imagine having your work computer crashing, and you cannot do anything about it. Slow response time? No internet? Faulty hardware? Or much worse, a virus infection. That is where I come in.
IT companies, where efficiency is everything, need their computers running in tip-top shape. It is where hardware downtime is equal to lost revenue.
Mr. A: I see, it is more than just fixing computers? What is the most common mistake users do, that we could easily prevent?
Jason: One of the most common mistakes users make is that they do not secure their emails properly. Your email contains most of your online activity. It could also record your location and other sensitive information. Losing one is like losing your wallet, and it is a pain to get all your IDs back. Enabling 2-factor authentication on your mobile device should fix this. It would give you increased security and accessibility on your account.
Mr. A: That is eye-opening. Speaking of security, I am sure you fixed a lot of computers. What was the most jaw-dropping thing you saw from somebody else’s computer?
Jason: One of my coworkers asked me to check a computer for it was not showing any display. Upon checking, rats have infested the CPU. It had droppings and urine all over the graphics card, and the bottom of the case has traces of rotten food.
Mr. A: Woah, that is even worst than my computer! Speaking, I love the upgrade we did. Is there a baseline specification you could suggest to us?
Jason: The baseline specs I would recommend anyone buying a computer/laptop now would be
- A quadcore processor
- 8GB DDR4 RAM
- 128GB SSD as storage.
Mr. A: When taking our computers for repairs, is there any scam that we should be aware of that other tech supports do?
Jason: When you’re taking your computer/laptop for repair:
- List down the specs of your computer.
- Secure your files; you are handing your files to someone unfamiliar.
- If you are not satisfied with the diagnosis or costs, it is safer to ask for a second opinion.
Mr. A: Thanks for the tip! Do you have any advice for those who are aspiring to work as tech support?
Jason: With technology, there is always something fresh. To be reliable support, you must keep yourself updated on the latest trends. But! If you love computers as I do, you’ll never work another day in your life.
Mr. A: Any parting words to our readers?
Jason: Useful tips when buying or upgrading your computer:
- Stay away from using mechanical Hard Drives as your boot drives. They slow down your computer 90% of the time. Get a Solid State one! (SSD) It is 10x Faster! and eats less power.
- For your Windows 10 experience to run smoothly, you must have at least have 8GB of RAM. Windows eats 4GB RAM at idle; you need more RAM to run other apps like Chrome smoothly!
- If you are buying a new computer or laptop, choose at least a Quad-Core processor that uses DDR4 RAM. Avoid older generation processors; they are much slower and consume more electricity.
I would like to thank Mr. A for giving me this marvelous opportunity. To your readers, thank you! I hope you had a wonderful time reading about my work!
Jason, thank you for this month’s edition of Honey, What You Do For Money!
Special thanks to my patrons for making today’s post possible. I could not do it without you; thank you for believing in me. Your continued support means everything to me and this blog. I managed to keep the ball rolling because of you. I hope you enjoy the journey so far. I will never get tired of thanking you; you have my sincerest gratitude. Again thank you for being such a wonderful person.
Maraming salamat at mahal ko kayo!
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To Courage and Freedom, Tech Support!
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